Learning Management Platform for Competitive Exam Aspirants
User Research via analytics and funnels.
Listen-in to recorded customer calls
Insights via heuristic Analysis
Super profs is an cloud based learning application which facilitates preparation for Indian
competitive exams like IAS, Railways etc for a time crunched individual.
A Usability Review of the current platform, followed by a Need gap analysis and listen in- via recorded customer care calls was done.
Product Document and Navigation Model
Based on these insights, navigation model options were developed. Product feature document was
Eventually detailed UX wireframes for the new navigational model